Last Update: Oct 13, 2022

Please see below for answers to some of our frequently asked question.

Every creation from Ka Koncept owned by customers is guaranteed to be authentic. In other cases, Ka Koncept is not authorized to evaluate the authenticity of the product. If requested, Ka Koncept could support customers to send the product to France for brand verification provided that the product must be purchased at the brand's official store, accompanied by an invoice. All shipping costs are borne by the customer.
There are two modes of delivery when purchasing from Ka Koncept 1. Standard express: - Lead time: 3-5 working days - Charge: + 30.000 VND for purchase under 1.500.000 VND + Free charge for purchase from 1.500.000 VND and above 2. Urgent express: - Lead time: 1-3 workings day - Charge + 80.000 VND for purchase under 5.000.000 VND + Free charge for purchase from 5.000.000 VND and above Can be applied together with other gifts
Please register invoice information in the cart before paying or contact Ka Team directly via live chat/ hotline: (+84) 989 065 511 for support. E-Invoices will be sent to your email within 7-10 days.
Ka Koncept is the authorized distributor of two brands: Kilian Paris and Editions de Parfums Frederic Malle in Vietnam. All products at our store are driectly imported from France. We are committed to provide quality and origin to every product brought to our valued customers. You can find information about Ka Koncept on the official websites: Kilian Paris Editions de Parfums Frederic Malle