Last update: June 11, 2022

You can use our Services in a variety of ways – to find and share information or to get advice. When you share information with us, for example by creating an Account on our website, we can better assist you – to make it easier for you to receive the information. When you use our Services, we want to clarify how we are using your information and how you can protect your privacy.

Our privacy policy explains:

  • The type of information we collect and why it is collected.
  • How we use that information.
  • The choices we provide, including how to access and update information.

If you have any questions, feel free to contact us.

  • First and last name
  • Email addressl
  • Date of birth
  • Billing and/or shipping address
  • Bank account and payment information
  • Phone number
  • Gender
  • Information sent by or regarding the device(s) used to access our Services or Platforms.
  • Image or audio or video.
  • Media or communications data, such as your preferences for receiving advertising communications from us or third parties, communication preferences and history of communications with us.
  • Usage and transaction information, including details of your search history, transactions, advertising and display content that interacts with the Platform, as well as your related products and Services.
  • Location data.
  • Any other information about the user when they log in to use our Services or Platforms, and when they use the Services or Platforms, as well as information about their use how to use our Services or Platforms.
We will/may collect personal information about you:
  • When you register and/or use our Services or Platforms, or create an account.
  • When you submit any form, including applications or other forms related to our products and Services, online or otherwise.
  • When you interact with us, such as through phone calls, letters, faxes, face-to-face meetings, social media and email.
  • When you use our online Services or interact with us through Social Media, Websites, or Services. This includes cookies, which we may deploy when you interact with our Platform or Website.
  • When you grant permission on your device to share information with our apps or Platforms.
  • When you link your Ka Koncept account to your social media accounts or other external accounts, or use other social networking features, following the provider's policies.
  • When you make transactions through our Services.
  • When you provide feedback or submit a complaint to us.
  • When you submit your personal information to us for any reason.
The circumstances above are not intended to be exhaustive and only outline some of the common scenarios when your personal information may be collected.
We may collect, use, disclose and/or process your personal data for the following purposes:
  • To review and/or process your application/transaction with us.
  • To administer, operate, provide and/or manage your use and/or access to our Services and Platforms (including your preferences), and relationships and accounts your users with us.
  • To respond, process, settle or complete a transaction and/or respond to your requests for certain products and Services and to notify you of Service issues and activities.
  • For identification, verification, legal review or customer identification purposes.
  • To address or facilitate customer Service, carry out your instructions, resolve or respond to any inquiries submitted by (or intended to be submitted by) you or on your behalf.
  • To contact you by phone, text message, email and/or mail or otherwise for the purposes of administering and/or managing your relationship with us or your use of our Services , such as in transmitting administrative information to you in connection with our Services. You confirm and agree that our communications may be in the form of mailings, documents or notices, which may include the disclosure of your personal information in order to provide documents as well as on the package/envelope.
  • To conduct research, analysis and development activities (including but not limited to data analysis, surveys, product and service development and/or characterization), to analyze how you use our Services, to recommend products and/or Services of your interest, to improve our Services or products and/or to improve your customer experience.
  • For marketing and promotional purposes, in this case, to send you through various means and communication methods, marketing and promotional information and materials relating to products and/or Services (including, but not limited, products and/or Services of third parties with which Ka Koncept may cooperate or associate) with which Ka Koncept (and/or its affiliates or related companies) may sell, market, or promote, whether such products or Services exist now or are created in the future. You may unsubscribe from marketing communications at any time by using the unsubscribe function in online marketing materials. We may use your contact information to send newsletters and/or communication materials from us or from our related companies.
  • To respond to legal proceedings or to comply with applicable law, or when we have a good faith belief that disclosure is necessary, including but not limited.
  • To prevent or investigate any actual or suspected fraud with respect to our Terms of Service, fraud, illegal acts, omissions or misconduct, whether in connection with your use of our Services or any matter arising from your relationship with us.
  • In response to any threats or claims made against Ka Koncept or other requests regarding Content that violates regulations of third parties
  • To store, host, backup (whether for disaster recovery or other purposes) of your personal data.
Any purpose for which we notify you at the time of obtaining your permission.
As a "data subject," you have certain rights under Applicable Data Protection Laws. Ka Koncept has listed your rights below, including:
4.1. Right to Access – You have the right to see the personal data that we process. Customers are also entitled to specific information about how we use your personal data. This information has already been mentioned.
4.2. Right to Amend – In certain circumstances, you have the right to correct inaccurate or incomplete personal data about yourself. Please keep in mind that we may be unable to correct incorrect personal data provided by customers
4.3. Right to Erasure – In certain circumstances, you have the right to have your personal data erased. This is referred to as the "right to be forgotten". Individuals have the right to have their personal data erased if:
  • The personal data is no longer necessary for the purpose which we originally collected or processed it for;
  • We are relying on consent as our lawful basis for holding the data, and the individual withdraws their consent;
  • We are processing the personal data for direct marketing purposes and the individual objects to that processing;
  • We have processed the personal data unlawfully (ie in breach of the lawfulness requirement of the 1st principle);
4.4. Right to Restrict Processing – You have the right to limit how we use your personal data in certain circumstances.
4.5. Right to Data portability – You have the right to receive your personal data (or have it transmitted directly to another data controller) in a structured, commonly used, accessible format and readable.
4.6. Right to Object – You have the right to object to certain types of personal data processing that we carry out. This applies to all activities based on our "legitimate interests."
Finally, customers have the right to file a complaint with the relevant data protection watchdog.